Survey of customer satisfaction

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Company Information

Dear customer

We like to consequentially improve our customer relations and therefore we need your support.

Please take a few minutes to fill in the questionary on the following page.

Naturally we will keep your provided data confidentially and it is only used to improve our quality management.

Thank you for your assistance.

1. Are you satisfied with Tennant Metall & Technologie concerning following aspects?

Satisfied Dissatisfied no comment

1 2 3 4 5 6

2. What do you think about the bid proposal magagement concerning following aspects?

Satisfied Dissatisfied no comment

1 2 3 4 5 6

3. How would you rate the order processing at Tennant Metall & Technologie GmbH?

Satisfied Dissatisfied no comment

1 2 3 4 5 6

4. Are you satisfied with the product quality and the provided packing material?

Satisfied Dissatisfied no comment

1 2 3 4 5 6

5. Are you satisfied with the company?

Satisfied Dissatisfied no comment

1 2 3 4 5 6

6. Would you recommand Tennant Metal & Technology GmbH?

Yes No no comment

1 2 3 4 5 6

7. How do you rate (evaluate) our Company compared to other competing companies?

Satisfied Dissatisfied no comment

1 2 3 4 5 6

Please state your field of duty / operating area:

Thank you for your valuable support!